Help
Frequently Asked Questions
Dailymotion
What is Dailymotion?
- To watch: Just click a video to launch the player. You can discover videos by channel, tag, user, features, most recent or most popular.
- To share: Come up with an idea, catch it on video, join Dailymotion, upload the video, and tag it so other users can find it.
- To participate: Join a group. A group is a community of people who publish videos based on a common interest, theme, location, hobby, or whatever.
What is a tag?
Tags are keywords you add to videos to make them easier to find.
The tagging process enables user-driven navigation within channels and throughout the site. For example, if you upload a video of your birthday party in Hawaii to the “Travel” channel, you could tag it "birthday party travel Hawaii beach summer". People browsing the Travel channel might find it under "Hawaii" or "beach", and anyone on the site could find it by searching for any of your terms. You can also search tags by adding them to the site URL like this: "www.dailymotion.com/tag/hawaii+birthday" etc.
The more you tag, the more you share!
Do I need to install anything in order to use Dailymotion?
Should I accept cookies from Dailymotion?
What should I do if I find a bug or display problem with Dailymotion?
Can I use Dailymotion without creating an account?
My account
How do I create an account with Dailymotion?
- Go to the registration page.
- Choose a username and password, and enter a valid email address.
- You will receive a confirmation email containing a hyperlink.
- Click this link to confirm your email address with Dailymotion.
- Welcome to the community!
I did not receive the confirmation email.
How can I recover my password?
Will I receive unwanted e-mail from my subscription to Dailymotion?
How do I upload an avatar from a file?
- When you are logged in, access your profile and click either "my account" (on the menu bar below your username) or "edit my account" (in the sidebar to the right) to access your profile settings, then click on "avatar".
- Check the box certifying that you have the right to distribute this image.
- Browse your files to find the appropriate picture.
- Select the photo to upload, check "save", and if the picture is an acceptable size and file type, it will display.
How do I upload an avatar from my webcam?
- When you are logged in, access your personal page and click either "my account" (on the menu bar below your username) or "edit my account" (in the sidebar to the right) to access your profile settings, then click on "avatar".
- Check the box certifying that you have the right to distribute this image.
- Click on "shoot" to take a picture.
- Click on "save" to complete your changes.
How do I remove my avatar?
- When you logged in, access your profile from the header and click either "my account" (on the menu bar below your username) or "edit my account" (just below your avatar) to access your account settings, then click "Avatar" in the left sidebar.
- If you have an avatar, you can remove it completely by clicking on "remove picture".
- Confirm "yes" or in the pop-up window.
How can I contact another Dailymotion member?
How can I create a new group of contacts ?
How can I delete a group of contacts ?
- 1. When you are logged in, you select "Edit contact" in your friends list.
- 2. You click on the "x" at the right of the group that you want to delete.
How can I delete a contact from my friends list?
How can I remove my account?
Warning: the deletion of your account will be definitive. It will delete all your videos and contact lists.
How can I change my username?
How can I change my email address?
- When you are logged in, access your personal page and click either "my account" (on the menu bar below your username) or "edit my account" (just below your avatar) to access your profile settings, then select on "personal info".
- Click "change e-mail" and fill in the following fields: new e-mail, new e-mail (again), and your Dailymotion password.
- Click "Save". You will receive an notification e-mail at your old address, and a confirmation e-mail at your new one. If you do not receive your confirmation email, you can resend it from your personal info page. Your request will expire after 7 days.
How do I send a message?
- When logged in, select "Compose" in your Inbox.
- Type in the names of the friends you would like to send a message to (you can send a message only to your contacts).
- Type a subject, write your message and click "send." The person you send the message to will be notified the next time they log in, or by a notification email, depending upon their account preferences.
What is a thread?
How do I respond to a Friend Request?
- When you are logged in, navigate to your Inbox Inbox.
- Click on "friend requests", then "approve" or "ignore" the pending requests.
How do I delete a message?
- When logged in, access your Inbox from the header and select "Messages" in the left sidebar.
- Click the "x" at the right of the message to delete it.
I accidentally deleted a message. Can I get it back?
How do I share a video in the Inbox?
- When logged in, you can share a video by clicking on "share this video" on the player page.
- Select a friend from your list, or type a username or email in the text field, and click "Send". Other Dailymotion users will receive this shared video in their Inbox; friends of yours who have not registered will receive a link to the video.
How do I respond to a message?
How do I see my old messages?
- When logged in, access your Inbox at the right corner of the header and then select "Sent messages" from the left sidebar.
- Click the message you want to read to open it.
How can I receive an email notification every time I receive a new message in my Inbox?
- When logged in, access your profile and click either "my account" (on the menu bar below your username) or "edit my account" (below your avatar) to access your profile settings, then click on "Notifications" in the left sidebar.
- Check the box "I receive a new message in my Inbox."
Videos
How do I upload videos to Dailymotion?
How can I delete a video?
What is an RSS feed?
How can I make my video appear in the "Most popular videos" section?
Why isn't there any video sound?
Is it possible to download videos from Dailymotion?
What is a private video?
Why does the video hang during playback?
What should I do if I received an encoding error on one of my videos?
Webcam upload: no picture?
- Click on the big blue "Config" button on the bottom-right of the webcam frame.
- Click on the "Camera" tab within the Adobe Flash Player Settings window (usually this is already selected).
- Choose your webcam from the drop-down menu:
- If using an external USB webcam, or an internal webcam on an Apple computer, select "USB Video Class Video"
- For Mac users with an external iSight camera choose: IIDC Firewire Video
- If using an attached DV camcorder, choose "DV Video".
If the video is still not working, click "Config" again and click on the blue "?" in the top right corner of the Adobe Flash Player Settings window. You will be forwarded to the Flash Player Help page.
Webcam upload: no sound?
- Click on the big blue "Config" button on the bottom-right of the webcam frame
- Click on the "Microphone" tab within the Adobe Flash Player Settings window (usually this is already selected).
- Check the Record Volume setting - is it set high enough?
- Choose your sound input device from the drop-down menu:
- Users with a laptop which has a built-in mic should select "built-in microphone".
- If you have an external input device connected to your computer's line-in connection, choose "built-in input".
- If you want to record your voice through an attached DV camcorder's microphone, choose "DV-Video".
If the sound is still not working, click "Config" again and click on the blue "?" in the top right corner of the Adobe Flash Player Settings window. You will be forwarded to the Flash Player Help page
What does the "HD" displayed next to certain videos mean?
What kind of HD does Dailymotion use?
How can I upload HD videos?
Why is my HD video only 560x444?
My channel
What is the "Add to My Channel"?
How do I add a user to "My Channel"?
Groups
How can I delete a group I created?
How can I moderate a newly created group?
Comments
How can I delete a comment?
Why can't I post comments on Dailymotion?
How can I stay informed about new comments?
How can I stop being informed of new comments?
External Tools
How do I post a video directly to my blog?

Dailymotion allows you to post videos to your blog in just a few clicks. Once your video is uploaded, open it and choose "blog this video" in the tools beneath the player. If it is the first time you are blogging a video, you will need to configure your blog - click "add a blog" and follow the instructions from there. The title and description of your video are proposed as the title and body of your blog post, but you can modify them to your heart's content. When you are done, submit it. That's all it takes! A new post containing your Dailymotion video will be created on your blog. If you don't have a blog, you can create one on wordpress.com.
What is a Videowall?
Once you have generated the code, simply paste it where you would like the Videowall to appear on your website or blog.
What's a Dailymotion Jukebox?
How does it work ?
From any profile, click “create a jukebox” and follow the Jukebox Factory instructions. You can add up to 5 video lists – from your videos, your favorites, your subscribed groups, most recent or most popular videos – to your jukebox. Choose your jukebox’s skin and click “Get my Jukebox code”; this will generate two things:
- HTML - basic code that can be inserted into an HTML web page or blog post
- Your jukebox’s web address (URL)
Playlists
What is a playlist?
How to add a video to a playlist?
Motionmaker
What’s a MotionMaker
?
How do I become a MotionMaker?
What does "Creative Content" mean?

How do I submit a video as Creative Content ?
If you did not find the answer to your question here, please feel free to contact us.